Settings
Order Details Synchronization
Sync Ali order number to Shopify additional details
If this setting is on, you Ali order number will be auto synced to Shopify detail page.
Synchronize Shopify order notes
Active this feature to automatically synchronize Shopify order notes. DSers will help to send the notes of an order from Shopify to AliExpress long with orders.
Synchronize Shopify order customization
Active this feature to automatically synchronize Shopify order customization. DSers will help to send the customization of an order from Shopify to AliExpress long with orders.
Order Management
Canceled orders optimization
Activate this feature to automatically optimize an order cancelled by Ali Express. The optimization by DSers will greatly reduce the probability for the order to be cancelled again.
Fulfillment
Fulfill order and upload tracking number after
Fulfill order and upload tracking number after
Auto fulfill delay
When the purchase order is shipped from the supplier:
Fulfil items separately
After activating this feature, DSers will fulfill each product in the orders separately and trigger Shopify sipping confirmation email with the following rules: when a product in DSers order has a tracking number, we will fulfill that item in the order and then Shopify will send an email to your customer. Shopify will send email multiple times for the same order.
Fulfill items in bulk
After activating this feature, DSers will fulfill an order onl after all products of the order got tracking numbers and trigger Shopify to send only one email to your customer.